The Akzis Tech support department is a global team of remote workers so they're available 24/7. They keep your site fast, secure, your content compressed and optimized for all screens, and maintain our powerful CDN worldwide.

Our experts (PPC Ads, content creation and syndication, consulting, SEO, reputation management) are all US-based and are available Monday-Saturday, 8am to 8pm. You can contact them via email, ticket system, or request a consultation call (current Akzis VIP clients only).

Yes. Every solution is customized. We'll look at your audience, posts, and search rankings. We may suggest you migrate your blog to our platform. We may recommend keeping your blog as is and we'll work around it. Or we might migrate your blog to a subdomain on your new site (don't worry, we'll handle all the URL updates with Google).

We take a different approach. We put your sales/profit growth first. If you're not making more money, generating more leads, and closing more sales - we're not doing our job. We don't waste time and resources on sales ("discovery") calls and we don't constantly upsell. Our add-on services are here when your business is ready for them. And our experts are always here to point in the right direction (more growth, less money out of pocket). We handle your site, responsiveness, reviews and research while you focus on your business. And, you'll never get a surprise invoice from us. Our pricing is direct, up-front, and predictable. Most of our services are flat-fee only with only our super affordable PPC Ads service as the exception... and that's a paltry 10% of your adspend while we do all the work for you.

Great question! Unlike our competitors, we don't hold you hostage. We want you to stay a VIP client because we're helping your business grow, not because we control your site. If you wish to leave the service, you can keep your site and online store, and switch to our DIY plan starting at $59 a month. Of course, that doesn't include our reputation management, SMS, GBP, or consulting services. But you'll have total control of your site and can update it or make any changes you want in our easy-to-use multiscreen visual editor. And our tech support will be here when you need us!

Because they aren't "discovery" calls. They're sales calls in disguise and they're a waste of time and resources. 

Think of it this way... If 1 out of every 7 calls convert into a paying client, that means 6 calls are wasting hours of our employees time. Now who do you think pays for that time? The paying clients, of course! 

We don't agree with that. We don't do it.

If you have questions that are preventing you from taking the leap and trying our core service, please contact us. If you need to speak with someone after we answer your initial questions, that can be arranged.

We have found that high-maintenance entrepreneurs request time-consuming calls most often and rarely convert. When they do, we often regret it as they are usually (not always) demanding, difficult, and fail to follow through on their own responsibilities for their own business growth such as following up on leads, calling back appointment setters, sending us what we need for their website, and so on. 

We don't enjoy working with them so we tend not to seek out that type of client.

If it helps, we've done the math and if we started doing "discovery" calls, we would have to increase our prices (average) by 23%. Not worth it!

Like many agencies and social media managers, we focus on our clients and not ourselves. In truth, we don't need to spend time growing our own social media channels. 

Experience has taught us that our current marketing methods work much better for our preferred buyer. And the better we help our clients grow on social media, the more often they send us valuable referrals. 

Time is limited - for everyone. We choose to focus on our services, clients, and marketing that is proven effective for our specific needs. 

We considered hiring a social media manager solely for our own channels, but decided against it (for now). We'd rather maintain our focus.

If our competitors can do it, we certainly can. And unlike most of them, you won't have to pay extra for a 3rd party integration or add-on service. We control our platform, meaning, if your business requires a specific capability and we don't have it, we'll create it.

No. We use our own platform that we control which allows us to meet every conceivable need of our clients with great speed. You do not have to leave your current ecommerce provider in order to use our additional services such as Evergreen Multiplier or Yelp Booster or Google Business Profile or our PPC Ads. Any of those premium services will help your ecommerce store grow.